Holding a record of what was done is cheap and holding a record of whether it worked is not, which is why health systems that measure constantly still publish almost no outcomes.

Evidence 2 passages

• groundsUntitled source

  In the United States, of the 1,958 quality indicators in the National Quality Measures Clearinghouse of the Agency for Healthcare Research and Quality, only 139 (7%) are actual health outcomes, and only 32 (less than 2%) are patient-reported outcomes.

• groundsUntitled source

  To be sure, healthcare providers have been tracking an increasing number of metrics, often in response to requirements from payers or regulatory agencies. Most of these metrics, however, do not address actual health outcomes.

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