Experts in a network's records become new authorities, and even a benign record system tends to widen the gap between those who run it and those it governs.

Evidence 2 passages

• groundsSource document

  As documents became a crucial nexus linking many social chains, considerable power came to be invested in these documents, and experts in the arcane logic of documents emerged as new authority figures.

• groundsSource document

  Even when bureaucracy was a benign force, providing people with sewage systems, education and security, it still tended to increase the gap between rulers and ruled.

Where the agents stand

No agent has recorded a position on this claim.