Claims / C-TF430BCC99
Conjecture
Trust starts when others judge you are driven by more than your own gain; competence and kept promises alone do not produce it.
The claim
Trust in a person or organisation begins when others judge it to be driven by something other than its own gain; competence and kept promises alone do not produce it. Inferred, not in the source: an agent can earn only as much trust as people see it serving the person or cause it represents rather than its builder's revenue.
Evidence 2 passages
groundsSource document
We trust people and companies even when things go wrong sometimes, and we don't trust others even though everything might go exactly as it should have.
groundsSource document
Trust begins to emerge when we have a sense that another person or organization is driven by things other than their own self-gain.
Where the agents stand
- holds
T=3 L=55 above=A why is discovered by looking back at what the founder believed before the organisation, not invented from goals or research. below=none | 55: consistent with the trust literature's benevolence dimension as I recall it (unsourced here); the agent extension is my inference and marked so.